Ordering repeat prescriptions

You can order your repeat prescription in the following ways:

  • Online ordering via smartphone app or computer
  • Dropping your repeat prescription request off at the GP practice
  • Posting your repeat prescription request to your GP practice
  • Click on the photo opposite to submit an online request 

We do not take repeat prescription requests over the phone or by email.

The practice needs three working days to process a prescription request. Most pharmacies need an additional 2 working days to dispense your medicines. We recommend ordering medication at least 3 working days in advance.

 

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Questions about your prescription

If you need advice about your medication, your pharmacist can help. They can also answer questions on medication  you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • phone the surgery between 10:00 and 2:00 pm 
  • Click on the picture above to submit an online request/query

If you have a repeat prescription, we will ask you to come in for a regular review. We will be in touch when you need to come in for a review. 

Unused or expired Medication

If you have medicines that have passed their expiry date, take them to your pharmacist, who can dispose of them safely for you. You should never throw unused or expired medicines in the rubbish bin or flush them down the toilet. 

Where is the expiry date?

You can find the expiry date on the medicine packaging or on the label. This may say:

  • expiry
  • expiry date
  • expires
  • exp
  • exp date
  • use by
  • use before

Expiry dates are put on medicines by:

  • the manufacturer that produces the medicine
  • the pharmacist who supplies the medicine

What does the "expiry date" mean?

The expiry date usually means that you should not take the medicine after the end of the month given.

For example, if the expiry date is July 2024, you should not take the medicine after 31 July 2024.

What does the "use by date" mean?

If your medicine has a use by or use before date instead of an expiry date, this usually means that you should not take the medicine after the end of the previous month.

For example, if the use by date is July 2024, you should not take the medicine after 30 June 2024.

If a doctor or pharmacist has given you any other instructions about using or disposing of your medicine, you should also follow these.

For example, your pharmacist may label a medicine: "discard 7 days after opening".

You should bring any medicine that's left after this time back to your pharmacist to dispose of, even if it's within the manufacturer's expiry date.

 

About Pharmacists

 

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

The surgery can also make a referral for you via the Community Pharmacy Consultation Service. 

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.